Frequently Asked Questions

Orders & Payments

What payment methods do you accept?

We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and Cash on Delivery (COD) for eligible pincodes.

Is Cash on Delivery (COD) available?

Yes! COD is available for most pincodes across India. You can check availability at checkout by entering your pincode.

Can I get a GST invoice for my order?

Absolutely. We provide GST-compliant invoices for all orders. If you need a business invoice with your GSTIN, please enter your GST number during checkout or contact us after placing your order.

How do I track my order?

Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track your order from the order confirmation page.

Shipping & Delivery

Do you deliver across India?

Yes, we deliver to most pincodes across India. Enter your pincode at checkout to confirm delivery availability.

How long does delivery take?

Standard delivery takes 4–7 business days. Express delivery options may be available for select pincodes.

Is there a minimum order for free shipping?

We offer free shipping on orders above a certain amount. Please check our current shipping policy for the latest threshold.

Returns & Refunds

What is your return policy?

We accept returns within 7 days of delivery for unused, unopened products in their original packaging. Please visit our Returns & Shipping page for full details.

How do I initiate a return?

Contact us at our Contact page or email us with your order number and reason for return. Our team will guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The amount will be credited to your original payment method.

Products

Are your products suitable for school use?

Yes! We stock a wide range of school-approved stationery including pens, pencils, geometry boxes, notebooks, and more — all meeting standard quality requirements.

Do you offer bulk or wholesale pricing?

Yes, we offer special pricing for bulk orders (schools, offices, events). Please contact us for a custom quote.

Still have questions?

We're happy to help! Reach out to us via our Contact page and we'll get back to you within 24 hours.