Terms of Service

Terms of Service

Last updated: May 2026

Welcome to Pen & Paper (buypenandpaper.com). By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Pen & Paper. We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.

2. Products & Pricing

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Product images are for illustrative purposes. Actual products may vary slightly in colour or appearance.
  • We reserve the right to limit quantities or refuse orders at our discretion.

3. Orders & Payments

  • By placing an order, you confirm that the information provided is accurate and complete.
  • We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for eligible pincodes.
  • Orders are subject to availability. In case of stock unavailability, we will notify you and offer a refund or alternative.
  • GST invoices are provided for all orders. Please provide your GSTIN at checkout if required for business purchases.

4. Shipping & Delivery

Please refer to our Shipping & Returns Policy for full details on delivery timelines, charges, and coverage.

5. Returns & Refunds

Please refer to our Shipping & Returns Policy for our return eligibility criteria and refund process.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Pen & Paper and may not be reproduced without written permission.

7. Limitation of Liability

Pen & Paper shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

9. Contact

For any questions regarding these terms, contact us at hello@buypenandpaper.com.